Data Protection

King Bet Privacy Policy — Your data is safe with us

Protecting your personal information is our top priority. On this page, you'll find everything you need to know — what we collect, how it's stored, and what your rights are.

Last Updated: January 2026

Why We Are Committed to Protecting Your Data

King Bet is built on trust. Every piece of your information is kept with the highest level of security.

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SSL Encryption

All your data is transmitted via 256-bit SSL encryption. No third party can access or read your data.

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No Third-Party Sales

Your name, number, or email is never sold to any advertiser or third party — that is our firm commitment.

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Full Transparency

You are clearly informed about what data is collected and why. No hidden data collection, no surprises.

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Minimal Data Collection

We only collect what's necessary. No unnecessary data is requested or stored.

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Right to data modification

You can update your personal information in your account at any time. Requests to delete your data are also accepted.

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Regular Audits

Our data protection systems are regularly audited by independent bodies to ensure the highest standards are maintained.

1 Introduction & Purpose

King Bet (kingbet-app.com) deeply respects your privacy. This Privacy Policy explains in detail what information we collect, why we collect it, how it is stored and used, and what rights you have.

By using the King Bet website or app, registering, or using our services, you are considered to have agreed to this Privacy Policy. If you have any questions or do not fully understand the policy, please contact us before creating an account.

We do not share your information with any party without a lawful request from a government or regulatory authority. Our privacy policy is built in accordance with international data protection standards.

In plain terms: Your data is used solely to provide you with our services — nothing more.

2 What Information We Collect

King bet collects the following types of information. The reason for collecting each type is clearly defined:

Data type Example Why It's Needed
Identity Information Full name, date of birth, national ID number KYC verification & age confirmation
Contact Information Mobile number, email address Account verification & important notifications
Financial Information Mobile banking number, bank account Processing deposits and withdrawals
Device information IP address, browser type, and device type Security monitoring & fraud prevention
Usage Data Login time, betting history, game activity Service Improvement & Responsible Gaming Monitoring

No data beyond the above is collected. Sensitive information such as religion, political views, or health data is never collected under any circumstances.

3 How Your Information Is Used

Your collected data is used for the following specific purposes:

  • Account Management: Registration, login, and account verification.
  • Transaction Processing: Deposits, withdrawals, and bonus distribution.
  • Customer Support: To assist you with any questions or issues you may have.
  • Security: Prevention of fraud, money laundering, and account hacking.
  • Legal obligations: Regulatory reporting as required by relevant authorities.
  • Service Improvement: Usage analytics to improve your platform experience.
  • Responsible Gaming: To identify problematic gaming behaviour and provide timely support.

Your information will never be shared with third parties for marketing or advertising purposes. King Bet uses this data exclusively to improve its own services.

We analyze your betting data solely to ensure your safety and service quality — for no other purpose.

4 Data Sharing & Third Parties

King bet does not sell your personal information. However, certain data may be shared in the following limited circumstances:

  • Payment providers: Only the financial information necessary to process transactions is shared with providers such as Mobile Pay, Nagad, and Rocket.
  • Technology Partners: Limited data access is granted to trusted technology providers for platform operations, under strict confidentiality agreements.
  • Legal Requirements: Information may be disclosed in response to a court order or a lawful request from a regulatory authority.
  • Fraud prevention: In cases of serious fraud or money laundering, relevant authorities may be notified.

We have written agreements with every third party to ensure your data cannot be used elsewhere. Any breach of contract results in immediate termination of the relationship.

Please Note: King Bet will never ask for your password or OTP via phone or email. If you receive such a request, it is a scam — report it to our support team immediately.

5 Cookies & tracking technologies

King Bet uses cookies and similar technologies on its website and app. Cookies are small data files stored on your device. We use three types of cookies:

  • Essential cookies: These are essential for maintaining your login session and ensuring site security. Disabling them will prevent the site from functioning properly.
  • Functional cookies: To remember your preferences — such as language settings or dashboard customization.
  • Analytics cookies: These help us understand which parts of the site are used most, enabling service improvements. They collect anonymous data only.

You can manage cookies through your browser settings. However, disabling essential cookies may cause certain features to stop working. We do not use third-party advertising cookies.

6 Data Retention Period

Your data is not retained beyond what is necessary. Below are the retention periods for the different types of data:

Data type Retention Period Reason
Account Information For as long as your account remains active Service Delivery & Security
Financial transaction records 5 years Legal & Regulatory Obligations
KYC documents 3 years after account closure International AML regulations
Support Contact 2 years Dispute Resolution Reference
Log files & session data 90 Days Security monitoring

Once the retention period expires, data is securely deleted or anonymized. Data is also purged from backup servers within the specified timeframe.

7 Your Rights

You have full control over your data. King Bet guarantees the following rights:

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Right to Access

To find out what information we hold about you, submit a request — we'll respond within 30 days.

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Right to data correction

If any of your information is incorrect or outdated, please contact support to have it corrected.

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Right to Erasure

After account closure, you may request deletion of any data we are not legally required to retain.

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Right to Object to Processing

You may object to certain types of data processing — your request will be reviewed accordingly.

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Data Portability

You may request a copy of your data in a machine-readable format.

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Right to Complain

If you are not satisfied with how we handle your data, you may file a complaint with our DPO or the relevant authority.

To exercise your rights, email us at privacy@kingbet-app.com. We will respond within 30 business days.

8 Child Protection Policy

King Bet strictly prohibits anyone under the age of 18 from using the platform. We do not knowingly collect or store data from minors.

If a minor's data enters our system for any reason and we become aware of it — or are notified — that data will be deleted immediately and the associated account will be closed.

Parents are encouraged to monitor their children's device usage. If you notice anything suspicious, please notify us immediately.

To Parents: If your child has accidentally created a king bet account, contact us at support@kingbet-app.com — we'll take immediate action.

9 Third-Party Links & Services

The king bet platform may occasionally include links or integrations to third-party services — such as payment gateways or game providers. These third parties have their own privacy policies, which are outside of king bet's control.

We recommend reading the privacy policy of any third-party service before using it. King Bet is not responsible for the data protection practices of third parties.

We only work with trusted, verified partners and maintain strict data processing agreements with each of them.

10 Privacy Policy Updates

King Bet reserves the right to update this Privacy Policy as needed. For significant changes, notifications will be sent via email and on the platform at least 14 days in advance.

Continued use of the platform after any changes will be considered acceptance of the updated Privacy Policy. If you do not agree to the new policy, you will have the opportunity to withdraw your balance before closing your account.

The date of the latest update is always shown at the top of this page. To view a previous version, please contact support.

11 Contact & Data Protection Officer

For any questions, requests, or complaints regarding our Privacy Policy, please contact our dedicated team:

  • Privacy email: privacy@kingbet-app.com
  • General support email: support@kingbet-app.com
  • Live Chat: Available 24/7 on website & app
  • Response time: Privacy-related requests are responded to within 30 business days

For more general questions, visit our FAQ Page or Help Center Check it out — you'll find answers to many common questions there.

Our privacy team takes your concerns seriously. Don't hesitate to reach out.

Your data is protected — get started safely today

Your privacy is fully protected at King Bet. Register now and enjoy Bangladesh's most trusted gaming platform.

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Your Data, Our Responsibility
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